Opening a service
New providers
You plan to open a care or health service and need to be registered with the CQC before your first day.
- Regulated activities
- Statement of purpose
- Application forms
- Manager interview
CQC registration and inspection support
Register. Prepare. Improve.
Getting you patient ready, so you can focus on care.
Isaga Health helps GP practices, private clinics, dental practices and care providers register with the Care Quality Commission and get ready for inspection. Register your interest on this page, or ask us for consultancy.
Find out moreWelcome
Welcome to Isaga Health, led by healthcare industry experts.
Our team is made up of former CQC officials and inspectors, registered managers and nominated individuals. We work with one regulator, the Care Quality Commission, and we specialise in niche clinics.
The people who inspected and ran services now help you prepare yours.
- Niche clinics are our specialism, from dermatology and aesthetics to longevity, hyperbaric oxygen, and health and wellbeing.
- We’re experienced across a range of sites, from online services to minor procedure rooms to surgical theatres.
- We’ve helped gyms become registered clinics, remote care services get registered and overseas providers set up in the UK.
- We also work with GP practices, dental practices and care providers.
- We help providers connect with clinical systems such as Semble and labs such as Randox and HCA.
- Every product has a published price, and you can register your interest on this page.
Systems and labs
We connect you to the systems and labs your clinic runs on.
- SembleClinical system
- RandoxLaboratory
- HCALaboratory
We help providers connect with systems such as Semble and labs such as Randox and HCA. Names belong to their owners, and Isaga Health is independent of them.
Our team’s experience
Collectively, the professionals behind Isaga Health bring this experience.
137Locations supported
500Mock inspections carried out across England
400+Registrations prepared
1,000+Policies written
Figures are the combined experience of our team across their careers.
Who we work with
Two kinds of provider. One regulator.
Some providers come to us before they open. Others are registered already and have an inspection ahead.
Running a service
Registered providers
You are registered and want to know what an inspector would find, while there is still time to act on it.
- Mock inspection
- Clinical governance
- CQC managers
- Policies
Where we work
From online clinics to surgical theatres.
We’ve worked across online services, minor procedure rooms and surgical theatres. Whatever your site looks like, we’ve seen one like it.
Services
Twelve services. One regulator.
Choose a service to see what it covers and what it costs. Each one stands alone, and together they take a provider from first application to inspection day.
Who we help
Five kinds of service, each inspected in its own way.
Examples of our work
See the work before you decide.
We’ve seen thousands of applications and many care providers in difficulty. We’re all about transparency, so we show you our work first. These four baseline examples are short extracts, shown for visual purposes only, and the product you receive goes further. Every provider, person and finding shown is fictional.
How fast we work
One to two days on site. Your report within 24 hours.
Every mock inspection ends with a written report, an indicative rating for each key question and an improvement plan with owners and dates.
The menu
Register your interest, direct from this page.
Every product comes at two prices. Priority is booked first. Waitlist costs less and takes our next open slot. Work for a whole group is priced by proposal.
Our fee guaranteeWhere we agree CQC targets with you in writing and they are missed, we reduce our fee for that work by up to 50%. The targets and the reduction are set out in your proposal.
After you register interest, we use the contact details you give to reply with dates and next steps. Nothing is ordered until you confirm in writing.
Chat to us
Tell us where you are with the CQC and we will point you to the product, or the person, you need.
We look forward to hearing from you.
This month’s insights
Plain reads on registration and inspection.
Short articles for owners, partners and managers: a case study, the CQC’s latest findings and guides to registration and inspection.
Coverage
In London and across England.
We visit clinics, practices and care services wherever they are in England.
Questions
Mock inspection questions, answered.
Need more than a single visit? Ask for consultancy. We can stay on for the improvement plan, clinical governance and changes to your registration.
Quick links
Find what you need.
Products, samples and services, in one place.
GP Practice Mock Inspection One to two days at the practice, with the report inside 24 hours.
Sample inspection report See the report you receive before you order.
CQC registration guide Four decisions and one set of documents, explained.
Interview questions Practice questions and scenarios for managers and nominated individuals.
Policies and procedures Policies for your service type, each mapped to its regulation.
Audit and Inspection Toolkit Audit templates and a self assessment for your own monthly checks.
Clinical governance Audits, incidents and reporting, set up or run alongside your team.
CQC managers Registered managers and nominated individuals for your registration.
Responsibility
The people who use your service come first.
Every policy we write and every inspection we rehearse exists so that people receive safe care. We hold ourselves to the standards we ask of our customers.
If we see something that puts a person at risk, we tell the registered manager on the day. Where safeguarding procedure calls for a report, we say so plainly.
We report what we find, and our findings are the same whoever is paying. What we read in your records stays with our team. Every finding in a report points to the record, observation or conversation it came from.
Be ready before the CQC calls.
Registration, managers, clinical governance, policies and mock inspections, for one site or a whole group.
Enquiry
Ask for consultancy, or ask a question.
Some jobs need more than a product. Tell us what you are working on and we will reply with a scope and a price.
- A member of the team replies to arrange a call.
- We talk through your service, your timetable and what you need.
- You receive a written scope and price.
New enquiriessales@isagahealth.co.uk
Existing customerssupport@isagahealth.co.uk
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